Salton - Privacy Policy

SALTON AUSTRALIA PTY LTD – PRIVACY POLICY

Salton (Aust.) Pty Ltd (A.B.N 76 088 126 050) is committed to respecting your privacy.

If you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used in accordance with the Australian Privacy Legislation.

The Salton (Aust.) privacy policy has been developed as an extension of our customer commitment to you. It explains how we collect, store, and use personally identifiable information. Our privacy policy will be continuously assessed against new technologies, business practices and our customers' changing needs.

Unless otherwise advised, you acknowledge and consent to the use or disclosure of any personally identifiable information you provide to us, in circumstances that are:
- set out in this privacy policy; or
- clearly explained to you at the time when the information is collected from you; or
- permitted under the Australian privacy legislation.

COLLECTION OF INFORMATION

We will collect personally identifiable information from you when you knowingly provide it to us. This may occur when you visit our website and make an on-line purchase, complete an on-line product warranty request, join the Salton Nutritionist Club, or when you complete a printed product warranty card, enter a competition/promotion or otherwise make a request/enquiry.

We will collect personally identifiable information and sensitive data only when there is a legitimate business need to do so.

USE OF YOUR PERSONAL INFORMATION

The personally identifiable information that we collect from you may be used for reasonable business purposes in that we may database, store and process information to provide you with any service you have requested, for billing purposes, or to enable us to develop and customise services to better meet your needs and preferences.

Your personal information may also be used for the following purposes:
- statistical purposes (e.g general website usage statistics, including site visitors tracking);
- promotional and marketing purposes, unless otherwise advised by you (e.g to send out direct email/ e-newsletters, brochures and printed newsletters containing recipes, healthy living tips, product information etc);
- to inform you of special offers, product discounts, promotions and competitions, unless otherwise advised by you;
- any other customer support purposes.

For any of the above purposes we may contact you by electronic or other means.

You can choose not to provide certain personally identifiable information, but then you may be precluded from taking advantage of our services, receiving special promotional offers and purchasing products via Salton’s online shopping cart.

DISCLOSURE TO THIRD PARTIES

We will not sell, rent or lease your personal information to others. We will only disclose your personally identifiable information to selected third parties who carry out functions on our behalf. Examples include fulfilling orders, delivering products, sending postal mail and e-mail, entering data into a database, analysing data, developing and maintaining our website functions, providing marketing assistance, processing credit card payments, and providing customer service. These third parties will have access to personally identifiable information to the extent needed to perform their functions, but may not use it for other purposes.

Other than what has been described above, we will not share your information to any other third party for any other purpose without your consent, unless it is otherwise necessary, as contemplated by the Australian Privacy Legislation.

SECURITY AND STORAGE

We maintain appropriate safeguards to ensure the security, integrity and privacy of your personally identifiable information. This information will be stored in encrypted databases, accessible only by authorised staff.

Your personally identifiable information will ultimately be stored at Salton’s business address (151-155 Woodlands Drv, Braeside, VIC, 3195) and at Go4 Multimedia’s business address. Go4 Multimedia hosts Salton’s web-site and data bases. However from time to time, your personally identifiable information may be temporarily stored at the premises of Salton’s appointed agent(s)/contractors on behalf of Salton (including but not limited to data entry companies and handling houses). All personally identifiable information will be handled and stored in accordance with Salton’s obligations under the Australian Privacy Legislation.

ACCESS, REVIEW AND CORRECTION

We are continuing to enhance our procedures to enable you to review and correct, upon request, the personal information we collect from you. Currently, this requires that you make such a request in a manner that can be verified. You can make a request to review, update or correct your personally identifiable information (subject to any exemptions which may be applicable under the Australian Privacy Legislation), by contacting us at the details set out below.

OUR WEBSITE

We've structured our website so that you can visit Salton (Aust.) without identifying yourself or revealing any personally identifiable information.

Links to Other Sites

You should be aware that when you are on our website pages, you could be directed to other sites that are beyond our control. There are links to other sites from our website pages that take you outside our service. This includes links from advertisers, other customers that may use the Salton (Aust.) logo as part of an agreement. For example, if you "click" on a banner advertisement, the "click" takes you off our website to another site. These other sites may send their own cookies to users, collect data or solicit personally identifiable information. Always be aware of where you end up! Remember, this privacy policy is strictly limited to Salton’s collection, storage and use of personally identifiable information collected via this website or otherwise in the course of our business, and does not apply to any third parties. You should therefore check the individual privacy policy of any third party when accessing other websites via our website.

Please keep in mind that whenever you give out personal information online, for example, via message boards or chat, that information can be collected and used by people you do not know. While we strive to protect your personal information and privacy on our website, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

Clickstream Data

Each time you visit our website our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address.
We may collect this information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our web site performance.
Cookies
A Cookie is a piece of information that our web server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.
A Cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.

MORE ON OUR PRIVACY POLICY

Our privacy policy has been developed out of respect for the privacy preferences and choices of our customers and prospects. We have established procedures to ensure that every reasonable effort is made to address your concerns.

CONTACT US

If you have any further questions or comments, or do not wish to receive any future communications from us, please contact us on:

Salton (AUST)
Email: onlineservice@salton.com.au
Phone: 1800 427 824
Fax : (03) 9590 9299